Shipments and returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via royal mail or FedEx with tracking. Whichever shipment choice you make, we will provide you with a link to track your package online should you request it.

Shipments within the UK should be delivered within 2 days of despatch and International within 7 days.

Please Note: 

International orders may be subject to local import fees, customs, duty, or additional taxes in the country of destination. Scootopia is not responsible for, nor can offer any specific advice on import fees, duty, customs, or taxes that you may have to pay when your merchandise arrives. Scootopia recommends that you contact your customs import office for more information about potential charges.

Scootopia is not responsible for any taxes, duty, customs fees or shipping charges on any item being returned.

International orders may be subjected to bespoke carrier costs. Therefore the carrier costs are not applied at the time of order. Instead, you will receive communication after your order has been acknowledged. The shipping will be invoiced and should be paid within 5 days. Failure to do this will result in a 20% restock charge.